Download A Systemic Approach to Consultation by David Campbell PDF

By David Campbell

ISBN-10: 1855750139

ISBN-13: 9781855750135

This publication discusses the applying of systemic pondering to paintings inside of agencies. The authors draw on their adventure of operating with groups, departments, and full businesses in either the non-public and public sectors. it really is meant as a guide for execs from any self-discipline who're fascinated about session paintings.

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They are not sure what is happening. Consultant: Ted, are you aware that Jim has a problem feeding back to his staff and feels they are not having enough information? (The consultant has now shifted from Jim to Ted, the senior manager, in Pt. 5 DEVELOPMENT CONSULTATION 45 order to explore the connection between the two levels of the system. Clearly, if Ted is not aware of this, it will support thehypothesis that there has not been sufficient feedback between these levels. If Ted is aware of the problem, then Ted and Jim may be allied against a higher level of the organization.

For example, we would make hypotheses that considered three tiers in a hierarchy, such as team member, team manager and area manager. We would also try to include people from these three levels in our interview if possible. If it were not possible for these people to attend, we would ask questions about their beliefs and the effect they have on other levels. If we only think of two-person systems, there are not so many possibilities for different interpretations of feedback, and interaction trends to be more stereotyped and repetitive.

Our intervention acknowledged their differences. We discussed a 'tie breaker' or third person who could help them resolve them. We also asked them to imagine a hypothetical future for themselves in which they went their separate ways. ' 4 . For examples of this, see the Case Study in Section V , subsection 4 . 26 A SYSTEMIC A P P R O A C H T O C O N S U L T A T I O N We discovered later that they had worked together with a client for the first time and that the conflict between them had eased. Our explanation for this would be that the discussion about the introduction of a third party and of splitting up had galvanized them into sorting things out themselves.

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